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Alert & Update details

Blog Sarina DuPont: 10.3.2 Rio Installation Workaround

For registered users

We’ve received a lot of great feedback on 10.3.2 so far. As you may be aware, we’ve been experiencing server issues. The demand for 10.3.2 has been great, and we’re working on resolving the server issues as soon as possible.

Our IT team is hard at work restoring servers such as GetIt (for web based installation), Code Central (for downloads), Member services (for new account registration), Quality Portal (for bug reports), and Support. We apologize for the inconvenience!

Our recommendation is to wait a few more days until all servers are back in full capacity before installing 10.3.2. If you want to install immediately and are an existing customer, you can use the following cloud based ISO download link to download and install 10.3.2: 

http://altd.embarcadero.com/download/radstudio/10.3/delphicbuilder10_3_2_496593b.iso

This offline installer can be used for any edition / SKU of RAD Studio, including Professional, Architect and Enterprise, and both Delphi and C++Builder. It is not supported for Community Edition.

We generally recommend that you use the same installer technology when installing a point release, so here are some tips if you currently have 10.3 or 10.3.1 installed with the GetIt installer before installing 10.3.2 with the offline installer:

Temporary 10.3.2 Getit Server for installing Add-On Packages:
https://community.idera.com/developer-tools/b/blog/posts/temporary-10-3-2-getit-server-for-installing-10-3-2-add-on-packages 

Trial customers and new customers:

Trial customers and new customers generally need to create a new EDN account on the members services website, which is currently not working. For these reasons, customers without an existing account are unable to install 10.3.2 using either installer. Again, this will be resolved shortly and we appreciate your patience!